General - including packing tips

 I  am  trying  to  help a friend pack her new Tikit2Ride in a BF Flite Case. She has studied the various videos and seems to be doing everything as  demonstrated, but her Tikit just won't fit.  Here's a picture of the bike in the case as far as it will go. The red  arrows show the parts that are preventing the bike from going into the  case. In  the  video,  neither  the back wheel nor the fender nor the rubber  post  (see lower right red arrow) is removed.  Can  anyone offer suggestions about how to get this Tikit in the Flite  case?

My stem latch (the metal shell shaped piece the plastic covered stem bolt slots into when folded) is bent. 

My chain occasionally gets jammed between the chainring protector and the chainring itself.